Refund Policy

Return & Exchange Policy:

At Prestg Fashion, we want you to love your purchase. If you are not completely satisfied, we are here to help.

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1. Eligibility for Returns/Exchanges:

Due to the nature and availability of our products, we do not offer refunds. However, we do offer store credits.

To qualify for a store credit:

•Items must be returned within 7 days of delivery (including weekends).

•Items must be unworn, unwashed, and in original condition, with tags and packaging intact.

•Proof of purchase (order confirmation or receipt) is required.

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2. Non-Returnable Items

We do not accept returns or exchanges on:

•Sale or clearance items

•Gift cards

•Accessories (for hygiene reasons, if applicable)

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3. How to Start a Return

To initiate a return:

1.Email us at prestgfashion@gmail.com with your order number and reason for return.

2.We will respond within 2 business days with return instructions.

3.Once your return is received and inspected, we will notify you of the approval or rejection.

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4. Refunds

•If approved, your store credit will be processed within 7-10 business days.

•Shipping fees are non-refundable.

•If the item was purchased with a discount code, the refunded amount will reflect the discounted price.

•Need a different size or color? Return your unwanted item and place a new order.

•You will be responsible for the shipping cost of the return unless the item was damaged or incorrect.

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6. Damaged or Incorrect Items

We sincerely apologize if your order arrived incorrect or damaged.

•Please contact us within 48 hours of delivery with photos of the item and packaging.

•We will arrange a replacement or full refund at no extra cost to you.

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7. Shipping Costs

•Customers are responsible for return shipping costs unless otherwise stated.

•We recommend using a trackable shipping method to avoid lost returns.

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8. Contact Us

For any questions about returns or exchanges, feel free to reach out:

Instagram DM: @prestgfashion